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Bespoke Service

Some customers have specific maintenance requirements and our bespoke service is designed to cater for these individual needs. Maxim will discuss your requirements in detail and then provide a support contract tailored to your company’s needs.

Fixed Contracts

Maxim offers a choice of four contracts. These contracts have been developed to coincide with the requirements of most companies. They offer a complete service and support arrangement to provide the most efficient and effective service available.


A Workshop 'Return To Base' and a Field Service repair service are available to those companies that would like maintenance and repairs on a "Time and Materials" basis.

Firmware & software upgrades

Maxim has the technical expertise to update your equipment to the latest specification. This will ensure its operational functionality is at its best possible level, giving you the confidence that your equipment is working at maximum performance.

Printer & Equipment Upgrades

Maxim can help to extend the operational life of your mission critical equipment and printers by specialist refurbishment. By enhancing the performance of your equipment, we can help you obtain the maximum return on your hardware investment whilst improving output.

Voucher Scheme
Maxim provide books of pre-paid vouchers that can be used for any field service repair of any product and gain from an 8 hour fixed response time.